Privacy Policy

1. Introduction

Goldlatitude ("we", "us", "our") operates a retirement information library and workshop series based at Wisma KFC, Suite 17-3, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia. This Privacy Policy explains how we collect, use, store, and protect the personal data of individuals who visit our website, register for our programmes, or otherwise interact with us.

We are committed to handling personal data responsibly and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). If you have questions about this policy, contact us at [email protected].

2. Personal Data We Collect

We collect only the data needed to operate our programmes and communicate with participants. This includes:

• Name and email address — collected via our contact and registration form, used to confirm registrations and send pre-session materials.
• Phone number — optional, collected where provided, used for scheduling calls in the reading programme.
• Programme preferences and interests — collected during the initial interview for reading programme subscribers, used solely to prepare personalised reading plans.
• Website usage data — collected via cookies and analytics tools (see our Cookie Policy).

Legal basis for processing: We process personal data on the basis of consent (you provide data voluntarily via the registration form) and legitimate interest (communicating with registered participants about their programme).

Retention: Registration data is kept for the duration of your programme and for up to 24 months thereafter, unless you ask us to delete it earlier. Website analytics data is retained for 12 months.

3. How We Use Your Data

• To confirm programme registrations and send pre-session reading materials.
• To schedule and conduct monthly calls for reading programme subscribers.
• To prepare personalised reading plans (reading programme only).
• To send occasional updates about upcoming workshop seasons — you may unsubscribe at any time.
• To improve our website and programme design using aggregated, anonymous analytics data.
• To comply with applicable Malaysian law where required.

We do not use your data for automated decision-making and do not sell it to third parties.

4. Data Sharing

We do not sell, rent, or trade personal data. We share data only in the following limited circumstances:

• Service providers: We may use third-party tools for email delivery and website analytics (e.g. Google Analytics). These providers process data only on our behalf and under data processing terms consistent with PDPA 2010.
• Legal requirements: We will disclose data if required to do so by Malaysian law or a lawful order from a government authority.

5. How We Protect Your Data

• Registration data is stored on password-protected systems accessible only to Goldlatitude team members.
• Our website uses HTTPS encryption for data in transit.
• Physical documents containing participant information are stored in locked filing at our Jalan Sultan Ismail premises.
• In the event of a data breach that affects your personal data, we will notify you and the relevant authority within the timeframe required by Malaysian law.

6. Cookies

Our website uses cookies for essential functionality and analytics. You can manage your cookie preferences at any time via our Cookie Policy page. Declining optional cookies does not affect your ability to register for programmes or access information on the site.

7. Your Rights Under PDPA 2010

Under Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right of correction: You may request that inaccurate data be corrected.
• Right to withdraw consent: You may withdraw consent for us to process your data at any time, which will not affect the lawfulness of processing before withdrawal.
• Right to cease processing for marketing: You may request that we stop sending you programme updates.

To exercise any of these rights, write to us at [email protected]. We will respond within 21 days. Complaints may be directed to the Department of Personal Data Protection Malaysia (JPDP) at www.pdp.gov.my.

8. Third-Party Links

Our reading lists and workshop materials may reference publicly available external websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any external site you visit.

9. Children's Privacy

Our programmes are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data to us, contact us at [email protected] and we will delete the relevant records promptly.

10. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify registered participants by email and update the "Last Updated" date at the top of this page. Continued use of our website or participation in our programmes after changes take effect constitutes acceptance of the revised policy.